Personal Data Usage and Protection Policy
What information is considered personalAny information about you is your personal information. That includes your name, address, date of birth, email address, credit card and bank details, phone number and other information you provide us when registering a casino account or may need or wish to provide to us otherwise.
What personal information we collectWe collect the information that is necessary for your identification when you create an account with WinOui casino. This information includes your name, email address, telephone number, address and date of birth. If you deposit or make a withdrawal you also need to provide your card and/or bank details, ID's information, personal documents. The cookies, you IP address, time you log in or log out, browser details, computer or mobile device details and other technical information is checked and collected regularly.
Why and how we use the cookiesIn an effort to make your experience while using our services more personalized, we collect and store the cookies. We certainly do it in compliance with EU legislation. The cookies are basically text files featuring information about your device, their key purpose being to allow the websites provide you with improved experience (for instance, cookies allow to save website login information so the users do not need to manually type it in each time they visit the website). As any other personal information, we treat the provided cookies with utter care and make sure they are secure with us. Here is why we collect the cookies:
- They help us recognize our existing customers
- They help us understand how the visitors behave on our website, use it
- They allow the users login to their accounts more easily
- To make sure our website runs as intended and to possibly improve the provided service
- To tailor our marketing activities in accordance with your interests
- With reference to the previous reason, we collect cookies to make sure we provide you with offers that may be of interest to you.
How we store your personal informationWe take all reasonably necessary steps to ensure that this data is secure, safe and is treated according to the applicable data protection regulations.
How we use your personal informationWe use your IP address and other aforestated collected technical information to develop an audit trail when an update is performed or while connecting to a secure server. We use your personal information to prevent fraud, to customise your user experience, to send you confirmation emails, to provide you with special offers, important updates and other information that may be of interest to you as our client. WinOui may exchange some information during routine financial transactions with banks for processing or credit card verification services. We may also have staff operating outside the EEA that process your personal information, which includes fulfillment of your orders and support services, among other things. The EU citizens are hereby informed that the collected data may be transferred and stored outside the EEA (European Economic Area) under our supervision.
How you can manage your personal informationYou have the right to request a full list of what your personal information we have collected. To do that, please contact our support service at [email protected] If you wish to, you have the right to change the name, phone number, email address and other information you provided before by contacting [email protected]
How you can unsubscribe from marketing communicationWhen registering the casino account, you provide WinOui casino your personal data including the email address. We use it to verify your account and to further provide you with special offers, important updates and other information that may be of interest to you as our client. If however, you wish to unsubscribe from future marketing communication, you can do it in two ways: 1) Press ‘Unsubscribe’ in our email you have received; 2) contact our support at [email protected]
Right to be forgottenYou may request to remove all or parts of the personal information you provided to us. To do that, please contact us at [email protected] and we will delete your personal information unless we are required to store it for a certain amount of time by the law.
Security PolicyAt WinOui online casino everything is setup for maximum security and confidentiality of your personal and financial information. We use standard security protocols within the industry, such as the 128-bit data SSL encryption technology. Your transactions, such as deposits and withdrawals are carried out with maximum security. Our payment platforms manage fund transfers to and from WinOui. Your information cannot be recovered by third parties. WinOui does not give out any of your information to third parties unless required by law. The WinOui casino team is dedicated to security and fraud prevention and monitors everything including the gaming operations. Any fraudulent activity discovered at WinOui casino will result in immediate termination of the offending account(s) and violators could face prosecution.